Patient Service Rep - Radiology
- Req #: 2401395
- Facility Name: Catholic Medical Center
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Facility Address:
100 McGregor StreetManchester,NH
- Job Shift: Day
- Posted Date: 11/13/2024
Patient Service Representative (Part-Time), Radiology - Diagnostic Imaging
Who You Are:
Catholic Medical Center is seeking an organized and customer-focused individual to support the clerical functions of the Diagnostic Imaging department. You possess strong interpersonal skills and the ability to manage multiple tasks, ensuring seamless scheduling, reception, and image flow management. You are committed to maintaining patient confidentiality and delivering high-quality service.
What You'll Do:
What You'll Bring:
Who we are:
Catholic Medical Center ("CMC") is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country. We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment. CMC is proud to be named to the Forbes list of America's Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States. With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.
Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Who You Are:
Catholic Medical Center is seeking an organized and customer-focused individual to support the clerical functions of the Diagnostic Imaging department. You possess strong interpersonal skills and the ability to manage multiple tasks, ensuring seamless scheduling, reception, and image flow management. You are committed to maintaining patient confidentiality and delivering high-quality service.
What You'll Do:
- Perform reception duties, including answering calls, greeting patients, verifying physician orders, and consenting patients for exams.
- Schedule procedures, communicate exam preparations, and handle appointment inquiries.
- Enter and update patient orders and medical history in various PC applications, ensuring accurate documentation for reimbursement.
- Confirm orders, authorizations, and insurance eligibility as needed.
- Prepare and distribute images to patients, physicians, and authorized parties, adhering to policy and legal requirements.
- Assist with image upload into PACS and resolve retrieval issues.
- Document patient image releases and handle image requests in HIM within Medical Records.
- Register patients in Sunrise for offsite and onsite x-ray services.
What You'll Bring:
- High school diploma or equivalent.
- Minimum of one year of related experience; medical office experience preferred.
- Knowledge of medical terminology preferred.
- Basic computer skills and ability to operate software relevant to the role.
- Strong verbal and written communication skills.
Who we are:
Catholic Medical Center ("CMC") is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country. We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment. CMC is proud to be named to the Forbes list of America's Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States. With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.
Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
