Certified Medical Assistant- New England Heart and Vascular Institute, Full Time, Days, Bonus!
- Req #: 2301438
- Facility Name: New England Heart and Vascular
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Facility Address:
100 McGregor StreetManchester,NH
- Job Shift: Day
- Posted Date: 10/16/2024
POSITION SUMMARY:
Assists providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Performs general administrative duties in accordance with Joint Commission, CLIA, NCQA and government standards, as well as company policies and procedures.
DUTIES AND RESPONSIBILITIES:
Under the direct supervision and the clinical guidance of the Clinical Nurse Leader and/or Practice Manager and within established policies and procedures, the incumbent performs the following functions:
1. Essential Functions:
2. Secondary Functions:
KNOWLEDGE, SKILLS AND ABILITIES:
Individuals must possess the knowledge, skills and abilities listed or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and possess the necessary physical requirements with or without the aid of mechanical devices to safely perform the essential functions of the job.
1. Ability to deliver patient care in a manner that is appropriate to the patient's age, physical ability and intellectual development. Must be able to demonstrate proficiency in assessing treatment and responses and adapting care to meet the needs of the cardiology population served.
2. Physical requirements include ability to bend body downward and forward by bending spine at the waist; bend legs at knee to come to rest on knee or knees; bend the body downward and forward by bending leg and spine; extend hand(s) and arm(s) in any direction; stand for sustained periods of time; move about on foot to accomplish tasks; use upper extremities to exert force in order to thrust forward, downward, or outward; use upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion; raise objects from a lower to a higher position or move objects horizontally from position-to-position; pick, pinch, type or otherwise working with fingers and palm; perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
3. Ability to express or exchange ideas by means of the spoken word and/or written word. Essential functions include activities in which incumbent must convey detailed or important spoken instruction to patients, physicians, families and other employees, accurately, loudly or quietly.
4. Ability to receive detailed information through oral communication and to make fine discriminations in sound.
5. Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly.
6. Ability to wear safety glasses, gloves, gowns, masks and other safety equipment as necessary.
7. Visual acuity sufficient for work which deals largely with visual inspection involving small anatomic or physiologic details as well as the whole patient and sufficient for preparing and analyzing data and figures, accounting, transcription, computer terminal operation, extensive reading and visual inspection involving small parts/devices.
8. Ability to endure periods of heavy workload and stress.
9. Ability to work with frequent interruptions and respond appropriately to unexpected situations.
10. Requires the ability to perform repetitive or routine duties working from detailed instructions and under standard procedures. Requires making minor decisions.
11. Ability to communicate effectively and establish a cooperative, collaborative working environment.
12. Ability to accept constructive feedback and initiate appropriate actions to correct situations.
13. Ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families and the public.
14. Working knowledge of ICD-9 and CPT coding and insurance procedures.
WORK SCHEDULE:
• Generally Monday through Friday, days.
• Occasional requirements to work evenings or weekends depending on the schedule of the practice to which the employee is assigned.
QUALIFICATIONS:
Education:
• Graduate of an approved Medical Assistant program.
• CMA (Certified Medical Assistant) Must have passed the certification exam for Medical Assistant.
Experience:
• One year related work experience in a medical office.
Licensure/Certification:
• BLS certified. If not BLS certified, must obtain BLS certification prior to completion of orientation, not to exceed 21 days from date of hire with Catholic Medical Center. Must maintain BLS throughout employment.
• CMA (Certified Medical Assistant) Must have passed the certification exam for Medical Assistant.
Assists providers in the administration of patient care in assigned clinical areas. Assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. Performs general administrative duties in accordance with Joint Commission, CLIA, NCQA and government standards, as well as company policies and procedures.
DUTIES AND RESPONSIBILITIES:
Under the direct supervision and the clinical guidance of the Clinical Nurse Leader and/or Practice Manager and within established policies and procedures, the incumbent performs the following functions:
1. Essential Functions:
- Reviews charts prior to patients' scheduled appointment to assure that all requested lab work and diagnostic procedures have been completed and that reports have been returned and are accessible to the provider.
- Reviews charts for current medications, treatments, and problem list.
- Obtains and records patient vital signs, temperature, pulse, height, weight and blood pressure and reason for visit.
- Directs patients to examination rooms; assists in preparing patients for examination; assists patients in undressing, dressing and getting on and off of the examination table. Notifies provider of patient's arrival and readiness for their examination.
- Assists providers with patient examinations and procedures for clinic visits. Operates and monitors functioning of equipment and comforts patients.
- Monitors patient during and following procedures; looks for reactions and other visible complications; reacts to emergency situations; notifies the appropriate person in the event of a medical emergency.
- Applies and removes dressings under the direction of the provider.
- Performs finger sticks. Handles all specimens using Universal Precautions.
- Completes laboratory forms. Processes laboratory samples and ships to reference labs.
- Interacts with patients regarding clinical complaints for effective and immediate response and resolution. Refers to clinical manager as appropriate.
- Participates in quality assurance activities and all training seminars (OSHA and others).
- Assists in orientation of new employees in the absence of an RN, shares pertinent information and teaches others to perform tasks.
- Interacts and communicates professionally with co-workers.
- Takes messages and assists providers with return phone calls to patients and pharmacies.
- Calls in prescriptions with physician approval.
- Schedules and carries out appointments for patients requiring blood pressure checks, individualized teaching, as prescribed by the provider.
- Screens providers' calls and utilizes assessment skills to evaluate patient's chief complaint; determines urgency of the problem; consults with provider regarding treatment and advises patient accordingly.
- Acts as liaison between provider and other departments, agencies and pharmaceutical representatives.
- Maintains patient confidentiality at all times.
- Assists with admission of patients to the hospital, as needed.
- Orders all medical supplies, places service calls for and performs maintenance on all medical equipment.
- Keeps nursing area and exam rooms stocked, clean and orderly.
- Maintains stock of health information pamphlets; provides pamphlets to patients. Directs patients to proper sources of information.
2. Secondary Functions:
- Participates in appropriate role in disasters, fire drills, fires and other emergency situations.
- Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventative maintenance to ensure continued functioning of equipment. Maintains work areas in a clean, safe and organized manner.
- Performs similar or related duties as requested or directed.
KNOWLEDGE, SKILLS AND ABILITIES:
Individuals must possess the knowledge, skills and abilities listed or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and possess the necessary physical requirements with or without the aid of mechanical devices to safely perform the essential functions of the job.
1. Ability to deliver patient care in a manner that is appropriate to the patient's age, physical ability and intellectual development. Must be able to demonstrate proficiency in assessing treatment and responses and adapting care to meet the needs of the cardiology population served.
2. Physical requirements include ability to bend body downward and forward by bending spine at the waist; bend legs at knee to come to rest on knee or knees; bend the body downward and forward by bending leg and spine; extend hand(s) and arm(s) in any direction; stand for sustained periods of time; move about on foot to accomplish tasks; use upper extremities to exert force in order to thrust forward, downward, or outward; use upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion; raise objects from a lower to a higher position or move objects horizontally from position-to-position; pick, pinch, type or otherwise working with fingers and palm; perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
3. Ability to express or exchange ideas by means of the spoken word and/or written word. Essential functions include activities in which incumbent must convey detailed or important spoken instruction to patients, physicians, families and other employees, accurately, loudly or quietly.
4. Ability to receive detailed information through oral communication and to make fine discriminations in sound.
5. Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly.
6. Ability to wear safety glasses, gloves, gowns, masks and other safety equipment as necessary.
7. Visual acuity sufficient for work which deals largely with visual inspection involving small anatomic or physiologic details as well as the whole patient and sufficient for preparing and analyzing data and figures, accounting, transcription, computer terminal operation, extensive reading and visual inspection involving small parts/devices.
8. Ability to endure periods of heavy workload and stress.
9. Ability to work with frequent interruptions and respond appropriately to unexpected situations.
10. Requires the ability to perform repetitive or routine duties working from detailed instructions and under standard procedures. Requires making minor decisions.
11. Ability to communicate effectively and establish a cooperative, collaborative working environment.
12. Ability to accept constructive feedback and initiate appropriate actions to correct situations.
13. Ability to maintain good communications; ability to establish and maintain positive working relationships with employees, physicians, patients, families and the public.
14. Working knowledge of ICD-9 and CPT coding and insurance procedures.
WORK SCHEDULE:
• Generally Monday through Friday, days.
• Occasional requirements to work evenings or weekends depending on the schedule of the practice to which the employee is assigned.
QUALIFICATIONS:
Education:
• Graduate of an approved Medical Assistant program.
• CMA (Certified Medical Assistant) Must have passed the certification exam for Medical Assistant.
Experience:
• One year related work experience in a medical office.
Licensure/Certification:
• BLS certified. If not BLS certified, must obtain BLS certification prior to completion of orientation, not to exceed 21 days from date of hire with Catholic Medical Center. Must maintain BLS throughout employment.
• CMA (Certified Medical Assistant) Must have passed the certification exam for Medical Assistant.
