PSR/CMA

Patient Service Representative/Medical Assistant Sleep Center

Who We Are

At CMC, we are dedicated to providing exceptional care and service in a supportive and collaborative environment. As a leading provider in the healthcare industry, we specialize in offering comprehensive medical services with a focus on patient-centered care. Our team is passionate about improving health outcomes and delivering quality care to our diverse patient population. We value integrity, professionalism, and a commitment to excellence in everything we do.

What You'll Do

In this dual-role position, you will play a crucial part in ensuring smooth operations both at the front desk and in clinical settings. Your responsibilities will include:

Front Desk Operations:

• Patient Interaction: Greet and register patients, verify their information, and handle insurance details.
• Administrative Duties: Manage appointment schedules, answer phone calls, and maintain patient records in the Electronic Medical Record (EMR) system.
• Confidentiality and Compliance: Ensure patient confidentiality, adhere to HIPAA regulations, and manage medical record requests.

Clinical Support:

• Patient Preparation: Prepare patients for examinations, obtain and record vital signs, and assist with diagnostic procedures.
• Clinical Assistance: Support providers with medical procedures, operate medical equipment, and handle prescription processing and prior authorizations.
• Maintaining Clinical Areas: Ensure that clinical areas and exam rooms are clean, stocked, and organized.

What You Bring

To succeed in this role, you will need:

Education and Certification:

• A high school diploma or equivalent.
• Graduation from an approved Medical Assistant program.
• Basic Life Support (BLS) certification.
• Medical Assistant Certification (must be obtained through the American Association of Medical Assistants (AAMA) within the first year of employment).

Experience:

• One to two years of experience in a healthcare setting, including clerical, billing, or insurance processing.

Skills and Abilities:

• Multitasking and Prioritization: Ability to handle multiple tasks effectively and prioritize responsibilities.
• Technical Proficiency: Familiarity with ICD-10 and CPT coding, insurance procedures, and EMR systems.
• Communication: Strong interpersonal skills for interacting with patients, providers, and team members.
• Physical Stamina: Ability to manage a heavy workload, endure periods of stress, and handle physical tasks related to patient care and office operations.
• Attention to Detail: Precision in documenting and processing patient information and maintaining confidentiality.

Additional Requirements:

• Ability to work with frequent interruptions and respond appropriately to unexpected situations.
• Willingness to accept constructive feedback and adapt to new challenges.

Who we are:

Join us at CMC and contribute to a team that is dedicated to delivering exceptional care and service. Apply today to be a part of a dynamic and supportive work environment!